Question 1

How soon can a technician reach me?

Accepted Answer

Most services offer same-day slots, and booking takes under a minute. Pick the earliest window that suits you and you'll see a live ETA once your technician is on the way.

Question 2

How is the price decided?

Accepted Answer

You see the price before you confirm the booking. Standard jobs are fixed-price, and if a technician finds extra work is needed they will quote it for your approval before starting.

Question 3

Are the technicians actually vetted?

Accepted Answer

Yes. Every professional on Tasko has their identity verified, passes a background check and a practical skills assessment, and is continuously rated by the customers they serve.

Question 4

What if I'm not happy with the work?

Accepted Answer

Every job is covered by our workmanship guarantee. Report a problem and we will send a technician back to put it right at no additional cost to you.

Question 5

Which areas do you cover?

Accepted Answer

We operate across Riyadh and other major cities in Saudi Arabia, and we're adding new districts continuously. Enter your address at booking to confirm coverage.

Question 6

How do I pay, and can I reschedule?

Accepted Answer

Pay by card, Apple Pay, mada or cash once the job is complete. You can reschedule or cancel free of charge up to two hours before your slot.

Legal & Policies

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